Welcome to the AirLink Blue Support Hubāyour central resource for getting LSIās advanced control platform up and running quickly and confidently. Here youāll find all essential documentation, setup guides, programming instructions, and troubleshooting information needed to install, configure, and operate your AirLink Blue system. Whether youāre deploying a new installation or maintaining an existing one, this page provides the tools and clarity to help you achieve a smooth, reliable control experience.
LSI has a support team designated to providing support for LSI orders that include controls. Contact them for all support cases and someone will be able to assist.
Phone:
1(800) 436-7800 Option 4
email:
AirLink Blue User Manual – Complete instructional guide on using an AirLink Blue system
AirLink Blue Quick Start Guide – Simple steps to set up a basic AirLink Blue system
AirLink Blue Fixture Installation Guide – How to install pre-commissioned fixtures
LSI Controls Positioning Guide – Comprehensive guide on LSI’s full controls lineup
AirLink Blue System Architecture – Conceptual map of AirLink Blue’s Bluetooth Mesh Network
AirLink Blue Brochure – Brief AirLink Blue Overview Flyer
AirLink Blue App Spec Sheet – Brief overview of AirLink Blue App features
TheĀ AirLink Blue Web AppĀ is used to plan your project. In the web app, you can set up areas, zones, and control scenarios, link zones, and predefine scenes before anything is built on site. The web app can also be used to set up and use services such as scheduling, energy monitoring, occupancy monitoring, and downloading commissioning reports.
The AirLink Blue mobile app (forĀ iOS/iPadOS) is used on site to send the configuration created in theĀ AirLink Blue Web AppĀ and stored in the cloud to the devices after they’veĀ been installed and powered up. The mobile app for iOS/iPadOS can also be used to testĀ light behavior, adjust some parameters on site, and troubleshoot issues.
A project is a separate lighting installation created in the AirLink Blue app. It can be as large as a whole building or site, or as small as a single room. Each project is a single Bluetooth mesh network that is separated from other such networks. A project can consist of multiple areas.
There is no limitation to the number of projects that can be created on any given account.
Around 8,000ā10,000 devices can be added to a single project. However, you may only have 200 devices per area/zone.
An area represents a part of a project ā typically a floor, but it can also be a part of a large floor, or even a part of a building, such as a parking lot. All devices in an area must be able to communicate with each other. Areas can include a floor or site plan to help the user navigate the project. Dividing a project into areas improves clarity and simplifies navigation.
If one or more devices are isolated and cannot communicate with the other devices in the same area, remove them and add them to a new area.
An area consists of zones that contain devices (luminaires, sensors, and switches) that have been commissioned using the AirLink Blue mobile app. A zone can be a whole room or a part of it, or a separate space. All devices in the zone operate according to the control profile set up forĀ the zone.
The safe estimate for maximum number of devices into an Area is 200.
However, 200 devices is an estimate. In some cases, a project with more than 200 devices will work correctly without dividing it into smaller areas. However, network performance depends on several factors, such as:
You can create up to approximately 2,000 zones.
There is a maximum of 200 devices per zone. Keep in mind that it is not recommended to have more than 200 devices per Area.
Provisioning is the process of adding a device to a zone. During provisioning, the device receives a unique address and network key, and the device key is calculated. If a device is already provisioned to one zone, it must first be reset before it can be provisioned to a different zone.
Monitor the flashing of the status LED or power the device off and on. If the LED flashes every two seconds, or if the device does not flash a few times after powering on, it means that the device has been provisioned.
Perform one of the following steps:
A control profile is a scenario with settings that control a zone. For each zone, you can select one of the default profiles or assign a new profile with different settingĀ values. If you set a different scenario for a profile, different settings may be available.
Manual Control: All luminaires are turned on to the deļ¬ned light level, turned off, or dimmed with a wall
switch. After a power failure, the luminaires return to the same level as before the power
failure.
Occupancy Sensing: All luminaires turn on to the deļ¬ned level when motion is detected. They turn off when
no motion is detected for a deļ¬ned time. You can also dim or turn off the light manually.
Occupancy Sensing w/ Daylight Harvesting: All luminaires turn on to the deļ¬ned light level when motion is detected. They turn off
when no motion is detected for a deļ¬ned time or when sufļ¬cient daylight is available to
maintain the deļ¬ned light level. You can also dim and turn off the light manually.
Vacancy Sensing: All luminaires are turned on to the deļ¬ned light level with a wall switch. They turn off
when no motion is detected for a deļ¬ned time. You can also dim and turn off the light manually.
Vacancy Sensing w/ Daylight Harvesting: All luminaires are turned to the deļ¬ned light level with a wall switch. They turn off when
no motion is detected for a deļ¬ned time or when sufļ¬cient daylight is available to
maintain the deļ¬ned light level. You can also dim and turn off the light manually.
Photocell: All luminaires turn on to the deļ¬ned light level when it is dark, or turn off when it is
bright. When the zone is occupied, the light can adjust to the deļ¬ned level.
Multiple Scenes: Allows you to set up four customizable scenes in the Silvair web app, each with its own
name and settings, such as different light levels and timeouts for ofļ¬ce hours, after
hours, or work shifts. The multiple scenes scenario cannot be adjusted using the AirLink Blue
mobile app.