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Screen Replacement Order (USA)
Screen Warranty Claim
Install Instructions
Product Specs & Drawings
Network Requirements
Place A New Order
- Sydney Jacquin
330-517-4306
Install Instructions
- Using LSI as Your Installer
Franchise Responsibilities and Requirements to Properly Prepare Your Site for LSI Installation - Self Installation
How to Properly Prepare Your Site for Self-Installation of Digital Menu Boards
Product Specs & Drawings
- QBC Data Sheet
- Drive-thru Enclosure 1×3 Drawing (Samsung)
1×3 Digital drive-thru enclosure specs with Samsung screen dimensions - Drive-thru Enclosure 1×3 Drawing (LG)
1×3 Digital drive-thru enclosure specs with LG screen dimensions - PreSell 1×1 Drawing (Samsung)
1×1 Digital presell specs with Samsung screen dimensions - PreSell 1×1 Drawing (LG)
1×1 Digital presell specs with LG screen dimensions - Anchor Bolt Template
Anchor bolt template
Network Requirements
LSI Digital Signage Network Requirements
For LG SOC Systems
Content Management System
- *.lsidigital.com – Port 443
- 168.245.236.40
- dsn.lsidigital.com
- frontend.lsidigital.com
- remote.lsidigital.com
- player.lsidigital.com
- content.lsidigital.com
- deploy.lsidigital.com
- downloads.lsidigital.com
- data.lsidigital.com
- *.soarlsi.com – Port 443
- remote.soarlsi.com
- player.soarlsi.com
- deploy.soarlsi.com
- downloads.soarlsi.com
- content.soarlsi.com
- dsn.soarlsi.com
- data.soarlsi.com
- frontend.soarlsi.com
LG Connected Care 1 – Remote Screen Management
- *.lgconnectedcare.com
- am.lgconnectedcare.com – Port 443
- am-api.lgconnectedcare.com – Port 443
- amsvr.lgconnectedcare.com – Port 443
- spm-ih-us.azure-devices.net – Port 443
- download.365care.lge.com – Port 443
- info.signage365care.com – Port 443
- spmstausv1.blob.core.windows.net – Port 443
- qv25stadev.blob.core.windows.net – Port 443
- ulogastadev.blob.core.windows.net – Port 443
- http://lgtvonline.lge.com – Port 80
- time.nist.gov – Port 123
The POS connects to the OCU screen by the Screen IP Address, usually on Port 48501, but this may vary. The connection is outbound from the POS only.
New Additions – 5/30/2024
LG Connected Care 2 – Remote Screen Management
LSI will be moving to Connected Care 2 in the summer of 2024
| Item | Host | Port (Protocol) | Direction | Purpose |
|---|---|---|---|---|
| Device Provisioning | *.b2bdxp.com | 443 (HTTPS) | Outbound | Connection to process device registering and provisioning to the server |
| App & Content Download | download.365care.lge.com | 443 (HTTPS) | Outbound | Server to manage account number and download webOS agent |
| info.signage365care.com | 443 (HTTPS) | |||
| Download | ulogastadev.blob.core.windows.net | 443 (HTTPS) | Outbound | Download webOS agent |
| Device Communication (S-MQTT) | *.amazonaws.com | 8883 (S-MQTT) | Outbound | Session server to manage signage connectivity |
| Device Screenshot Upload | *.amazonaws.com | 443 (HTTPS) | Outbound | Storage server to save screenshot images |
| File Upload / Download | — | — | — | Download firmware, settings data, and broadcast files |
| VNC Service | ussvr.lgconnectedcare.com | 443 (HTTPS) | Outbound | Remote control (North America) |
| eusvr.lgconnectedcare.com | Remote control (Europe) | |||
| apsvr.lgconnectedcare.com | Remote control (Asia) |
LSI Digital Signage Network Requirements
For Samsung SOC Systems
Content Management System
| Domain | IP Address | Port (if applicable) |
|---|---|---|
| *.lsidigital.com | 168.245.236.40 | – |
| dsn.lsidigital.com | 168.245.236.40 | – |
| frontend.lsidigital.com | 168.245.236.40 | – |
| remote.lsidigital.com | 168.245.236.40 | – |
| player.lsidigital.com | 168.245.236.40 | – |
| content.lsidigital.com | 168.245.236.40 | – |
| deploy.lsidigital.com | 168.245.236.40 | – |
| downloads.lsidigital.com | 168.245.236.40 | – |
| data.lsidigital.com | 168.245.236.32 | – |
| mi-general.lsidigital.com | 168.245.236.32 | 7001 |
| mi-general.soarlsi.com | 168.245.236.32 | 7001 |
| mi-general.lsidigital.com | 168.245.236.32 | 7002 |
| mi-general.soarlsi.com | 168.245.236.32 | 7002 |
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Hot Head Burritos Digital Menu Boards
This link will take you to the Hot Head Burritos Digital Menu Board page.